Accessibility Statement | Anerley Florist

Our Accessibility Commitment

At Anerley Florist, we are dedicated to providing beautiful floral arrangements, gifts, and services to everyone in the Anerley community and beyond. As an accessible Anerley Florist, our goal is for every visitor to our website to enjoy a seamless and welcoming experience when browsing or ordering flowers online. We value inclusivity and strive to ensure that all Anerley customers can use Anerley Florist online with comfort and confidence, regardless of ability.

WCAG 2.1 AA Compliance

We are committed to continuous improvement in digital accessibility and follow international standards to provide an inclusive experience. Anerley Florist’s website is developed with the aim of meeting Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines help us implement best practices for text clarity, navigation simplicity, and the removal of barriers for people with different abilities. Accessibility is an ongoing process, and we regularly monitor our website to maintain WCAG 2.1 AA compliance as technologies and guidelines evolve.

Screen Reader Compatibility

We understand the importance of compatibility with screen reader technology for our customers who rely on assistive tools. Our website is designed and tested to support a wide range of major screen readers so everyone can access content, use buttons, navigate menus, and complete orders without difficulty. Proper use of semantic HTML and ARIA labels enhances clarity for those using screen-reader or voice navigation technology, supporting a more accessible Anerley Florist experience for all users.

High Contrast Design and Visual Accessibility

Recognising diverse visual needs, we use a high contrast design across our site. Thoughtful colour choices, readable fonts, and clear visual indicators help improve visibility for all users, including those with visual impairments or colour blindness. We prioritise sufficient contrast ratios for text and essential user interface components to make sure that information about Anerley Florist’s services, products, and ordering process is easy to see and understand.

Accessible Shopping for Every Anerley Customer

Accessibility is central to our vision of serving the Anerley community. We understand that ordering flowers and gifts online should be straightforward and enjoyable for everyone. Our website enables all Anerley customers, including those with disabilities, to order from Anerley Florist online simply and independently. Whether choosing a bouquet, arranging delivery, or browsing product information, we strive to provide a smooth and accessible online shopping journey for all.

Contact Us About Accessibility

Your feedback is vital in helping Anerley Florist maintain excellent accessibility standards. If you encounter any barriers or have suggestions about how we can improve your online experience, please contact us through the website’s contact form or visit our shop in person. We are committed to addressing accessibility issues promptly and welcome all comments as part of our ongoing effort to serve every member of the Anerley community with care and respect.